If any questions or issues arise while using our site, please contact us as soon as possible! However, if you have any technical difficulties or have a question that may have already been answered in our FAQs below.
Please visit the links below to cancel your membership or check your billing status.
For CCBillEU Customer - https://support.ccbill.com
When you signed up to the website you should have received a email from one of our billing processors EPOCH or CCBILL. If you are not sure who processed your payment please send us your email with your username you choose to signup to the website.
Mainly we have two type of memberships, recurring and non-recurring membership. For recurring membership, we will automatically renew your membership each month, simply to make your life easier. However you can cancel it at anytime. For non-recurring membership,you won't be automatically renewed: it means that you have to take care of your monthly payments or otherwise you'll be automatically cancelled at the end of the month.
Yes, We accept paypal in most of the countries, Please refer to the list below. If your located country is not in the list, you have to use credit card to join.
Your account will be blocked if there are more than 5 failed logins within 10 minutes. We do this to prevent fraud and to secure your account.
Actually there is no restriction to use our site, The only restriction is YOUR ACCOUNT CANNOT BE SHARED. If our system suspect your account being shared. For example - access our members area in USA at 3.00PM and access again in London at 4.00PM. Our system will block your account at once. All you need to do is to contact us to restore your account.
It should have been displayed after you purchased a subscription and emailed to the email address you provided when joining.If you are using a free web based email try checking the spam/junk folder as sometimes they can get routed there.If that doesn't work, just contact us, and we will help you locate your username/password.
No, You can DOWNLOAD as many videos as you want.
Yes!! You get access to our mobile javmodel.com website with your same javmodel pass! Just go to javmodel.com from your mobile phone or tablet, login and enjoy all of your favorite videos and JAV Stars - you can access the entire JAVModel network wherever you are!
Due to Japanese law all adult movies are censored. However, if you like the uncensored video, you can join our great partner site JapanHardcoreMovies
If you're on a PC, right click on the "Download" link and choose the "Save Target As" option. On a Macintosh, hold
We have servers almost in every corners in the world. Our servers have enough capacity to provide fast downloads for all our members. However, the way data packets travel through the Internet means that a small fraction of our customers experience poor download speeds. If you're getting very slow speeds (less than 50 KB/sec) from us but not from other sites, then you're experiencing this problem.
Make sure you have the latest version of Windows Media Player. If it's not working, try uninstalling and reinstalling Windows Media Player, and then rebooting your computer. If it still doesn't work, most likely your registry has been corrupted by a virus, spy ware, or some other video playback program you installed. You will need to contact a local service technician to help diagnose your problem.
We don't allow download mamager now since we have servers in almost every corners around the world, the download speed is superb. Download manager will hurt our servers and it is not necessary.
Streaming movies require that you have nothing on your PC/Tablet/Smart Phone or network that interferes with the communications between our streaming servers and your computer. If you are browsing on a hotel network, an incorrectly configured modem or router, a "Free Hotspot" (like the kind you might be on if you're at a coffee shop), or have security software that blocks our servers, you may experience problems when streaming.
Still not find an answer? If any questions or issues arise while using our site, please contact us as soon as possible! Don't let a question go unanswered - remember, we're here to help you!Contact Us
Easy to cancel membership, No plugin members areas, No lies, No fraud and all the other crap.
WATCH as many videos as you can, DOWNLOAD as many videos as you want, keep all of the videos you download forever!
Just go to JAVmodel.com from your mobile phone or tablet, login and enjoy all of your favorite videos and JAV stars